Pathminder

Privacy Policy

May 1, 2024

Introduction

This Privacy Notice (“Notice”) is provided by Pathminder LLC (“Pathminder,” “we,” “our,” or “us”) to describe how we collect, use, disclose and otherwise process your personal information when you visit www.pathminder.co or www.pathcheck.com (the “Sites”) or use Pathminder Meetings™ and Pathcheck™ (collectively the “Services”). We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices.

Updates to this Notice

We may update this Notice based upon evolving laws, regulations, and industry standards, or as we may make changes to our business including our Sites and Services. We will post changes to our Notice on this page and encourage you to review this page when you use our Sites and Services to stay informed. If we make changes that materially alter your privacy rights, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Notice, you should discontinue your use of the Sites and Services.

Children

You must be at least 18 years old to use the Sites and Services. The Sites and Services is not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to inform the child (or his or her parent or legal guardian) that he or she cannot use the Sites and Services.

Personal Information We Collect

Information You Provide Us

Personal Information refers to information that may identify directly or which may be used to identify you. We collect Personal Information from you when you browse or use our Sites and Services, or when you use our Services. The Personal Information we collect from you may include your name, last name, email address, and phone number.

Information We May Automatically Collect

When you visit the Sites and Services and use our Services, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device using Cookies and similar technologies. Additionally, as you browse the Sites and Services, we may collect information about the individual web pages or services that you view, what websites or search terms referred you to the Sites and Services, and information about how you interact with the Sites and Services.

Information Provided By Other Sources

We may receive your Personal Information from other sources. For example we may receive the Personal Information of individuals whose recovery programs use our Services to schedule meetings or to create accounts for individuals employed by recovery programs.

Cookies & Similar Technologies

We use cookies (small, often encrypted, text files that are stored on your computer or mobile device) and similar technologies (“Cookies”) to provide Sites and Services and help collect data. This section explains how we use Cookies to collect information about the way you use our Sites and Services and how you can control them.

How We Use Cookies

We use Cookies to track how you use our Sites and Services by providing usage statistics. Cookies are also used to deliver our information (including updates) and allow account authentication to you based upon your browsing history and previous visits to the Sites and Services. Information supplied to us using Cookies helps us to provide a better online experience to our visitors and users and send marketing communications to them, as the case may be. While this information on its own may not constitute your Personal Information, we may combine the information we collect from Cookies with Personal Information that we have collected from you to learn more about how you use our Sites and Services to improve it.

Types of Cookies

We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on our Sites and Services can be grouped into the following categories:

Strictly Necessary: These Cookies are necessary for the Sites and Services to work properly. They include any essential authentication and authorization Cookies for our Sites and Services.
Functionality: These Cookies enable technical performance and allow us to remember the choices you make while browsing our Sites and Services, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
Performance/Analytical: These Cookies allow us to collect certain information about how you navigate the Sites and Services and services running on your device. They help us understand which areas you use and what we can do to improve them.
Targeting: These Cookies are used to deliver relevant information related to our Sites and Services to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit our Sites and Services. Some of these types of Cookies on our Sites and Services are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our Sites and Services.

Cookies Set by Third Party Websites

To enhance our content and to deliver a better online experience for our users, we sometimes embed images and videos from other websites on the Sites and Services. You may be presented with Cookies from third-party websites. Please note that we do not control these third-party Cookies. The privacy practices of third parties will be governed by the parties’ own privacy statements or policies. We are not responsible for the security or privacy of any information collected by these third parties, using Cookies or other means. You should consult and review the relevant third-party privacy statement or policy for information on how these Cookies are used and how you can control them.

Social Sharing

We also embed social sharing icons throughout our Sites and Services. These sharing options are designed to enable users to easily share content from our Sites and Services with others using a variety of different social networks. The Sites and Services may collect information such as the web pages you visited and IP addresses, and may set Cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy statements or policies applicable to the third-party services you connect to, use, or access.

Other Similar Technologies

Our Sites and Services may use other technologies such as web beacons to help deliver Cookies on our Sites and Services and count users who have visited those websites. We also may include web beacons in our promotional email messages or newsletters to determine whether you open and act on them, as well as for statistical purposes.

In addition to standard Cookies and web beacons, our services can also use other similar technologies to store and read data files on your computer. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally.

How to Control and Delete Cookies

Cookies can be controlled, blocked or restricted through your web browser settings. Information on how to do this can be found within the Help section of your browser. All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your Cookie preferences across these environments.

Find out how to manage Cookies on popular browsers:

Google Chrome, available at https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Edge, available at https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Mozilla Firefox, available at https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Internet Explorer, available at https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Opera, available at https://www.opera.com/help/tutorials/security/privacy/
Apple Safari, available at https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

If you are using a mobile device to access the Sites and Services, you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Please note: If you restrict, disable or block any or all Cookies from your web browser or mobile or other device, the Sites and Services may not operate properly, and you may not have access to our services available through the Sites and Services. We shall not be liable for any impossibility to use the Sites and Services or degraded functioning thereof, where such are caused by your settings and choices regarding Cookies.

How We Use Your Personal Information

We use the Personal Information we collect from you in the following ways:

To provide and maintain our Sites and Services;
For the performance of a contract and the development, compliance and undertaking of any contract you may have with us;
To personalize your experience on the Sites and Services and Services;
To manage your requests;
To process your transactions;
To communicate with you, including marketing messages;
To screen for and investigate potential risks and fraud in our systems;
To optimize our Sites and Services;
To contact you, when you fill out our contact form;
To comply with legal obligations; and
To establish, exercise, or defend a legal claim.

Sharing Your Personal Information

We share your Personal Information with third party service providers (e.g. web hosting and cloud service vendors) who allow us to run the Sites and Services and deliver our products and services to you. We do not sell or share your Personal Information with third parties unless we provide you with advance notice. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may also disclose your Personal Information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of Pathminder’s assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, Personal Information could be transferred to third parties as a business asset.

Privacy Technology Practices

Do Not Track Signals

Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our Sites and Services not to collect tracking information. Please note that we do not alter our Sites and Services’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Security

We are committed to protecting the security of your Personal Information. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect Personal Information. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements.

These measures include, but are not limited to, technical and organizational security policies and procedures, security controls, and employee training.

You are responsible for maintaining the security of your account credentials for the services. We will treat access to the Sites and Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Sites and Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Sites and Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites and Services.

Data Retention

We retain your Personal Information for as long as we have a business relationship with you and strive to retain your Personal Information for no longer than is reasonably necessary. The applicable retention period depends on the purpose for which Personal Information was obtained and on specific data retention obligations arising from applicable laws that may require the data to be held for a certain period of time.

We may retain Personal Information for a longer period than is necessary for its processing purpose in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you. In some circumstances, for research or statistical purposes (including the generation of aggregate statistical studies), we will anonymize your Personal Information, in which case we may use this information indefinitely without further notice to you.

External Links

This Privacy Notice applies solely to information collected by this Sites and Services for Pathminder. Pathminder may occasionally publish links to third-party websites that we feel may be of interest to our users. However, any such external links should not be considered an endorsement or sponsorship of those sites, and Pathminder claims no responsibility for the content, information, products, or services offered by them. Please be aware that Pathminder is not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our Sites and Services and to read the privacy statements of third-party websites that collect their Personal Information.

For more information about our privacy practices or if you have any questions, please contact us at privacy@pathminder.co.